ShoreTel Connect ONSITE

shoretel-connect-onsite

High Country has nearly a decade of experience has a ShoreTel certified design, implementation, and support partner.   High Country has also been part of the ShoreTel Connect Onsite field trials and we are ahead of the game when it comes to planning and converting existing ShoreTel customers to Connect 1.0.  We are capable of support installations from a single location to tens of locations.

There are many considerations a business owner must think about when choosing the right phone system solution for their business.  Cost does factor into the decision, but it shouldn’t be the only thing to consider.  You should consider your company’s current communication needs, but also anticipate how the company will grow in the future.  Failing to do so will lead you to choose a solution for today that may not be what your company will need in the future which leads to higher cost in the long term.

The onsite phone system offers a more traditional approach compared to the cloud based phone system.  You buy, own, manage and maintain your own system and subscribe to phone lines from your local Telco or VoIP provider.  This solution can be more cost effective and/or flexible for larger deployments or if you require integration with other enterprise business applications such as a CRM.  If your business is located in a building with poor wiring or a poor internet connection, you will want to choose an onsite solution.

Onsite Phone System Benefits:

  • Management: An onsite phone system provides more in-depth management controls allowing you more authority over user features and functionality you offer.
  • Flexibility: Ability to create custom applications and reporting tools and easily integrate with other business applications.  In addition, you are able to add VoIP lines or SIP trunks from multiple VoIP providers.
  • Lower costs: Even though there is a higher upfront cost to purchase, install and configure the solution, monthly costs will be lower.
  • Redundancy: You have the ability to create redundancy on phone lines using a combination of land line and VoIP.

The onsite phone system integrates communication features such as video conferencing, IM, mobility and online collaboration into a single easy-to-use IP PBX solution. By eliminating separate tools, a business can boost productivity and reduce costs.

At the heart of our premise-based business IP PBX phone system is the ShoreTel Unified Communications (UC) Platform core software, which leverages a distributed single-image architecture to deliver voice calling, features, and integrated applications.

This platform software, which also manages call processing and trunking, is available as a virtual application and also comes embedded in our signature ShoreTel Voice Switches, solid-state appliances with a 13-15 year lifespan.

Whether virtual or physical, all system switches work together and are managed via a browser-based, single interface (unlike other phone systems that require multiple protocols for individual applications or locations). The system’s intelligence is distributed across the architecture so in the event of a WAN failure, each site can function independently.

Voice applications, including rich calling features, voice messaging, and auto-attendant are similarly deployed throughout the IP PBX network.

End users have a single, customizable interface to manage communications on their ShoreTel desk phone, computer, mobile device, or home telephone included as part of the on-premise solution.

Onsite phone systems are recommended for any business that wants the flexibility to customize and control the system, integrate it with other business applications, or set-up onsite line or system redundancy.  The onsite phone system is an affordable option for many businesses, contact High Country Workplace Technologies at 303-467-5504 to get a quote today.