Nec Phone Systems. Univerge SV8100, SV8300, Sphericall 3C, UCB, and UM8700 support, solutions, and maintenance.

NEC Solutions

NEC SV8300

NEC SV8300 Phone Systems (up to 1,500 stations)

nec sv8300 phone system


NEC SV8300 Phone

The NEC SV8300 phone system communications Server is a powerful enterprise communications solution that is reliable, scalable and energy-efficient. It is an advanced application server that supports voice, uni?ed communications and mobility solutions, and is designed to easily and efficiently scale to meet the needs of growing businesses. As a member of the SV8000 family of pure IP systems, the SV8300 offers medium-size businesses the latest unified communications, softphone, and while sharing technology while SV8300’s IP and SIP support enables businesses to expand their communications globally.

nec phone system sv8300

NEC SV8300 Phone

NEC SV8100 Phone Systems

NEC SV8100 Phone (up to 500 stations)

nec phone system sv8100

NEC SV8100 Phone

In today’s highly competitive business environment, effective and reliable communications are critical to the success of your business – communications facilitate rapid decision-making, increase employee productivity and improve customer responsiveness. Implementing the latest Voice over Internet Protocol (VoIP) technology and comprehensive desktop solutions that deliver superior performance, efficiency, flexibility and reliability when and where you need it, is key to your business’s survival and growth in today’s information-driven business environment.

NEC SV8100 Phone

NEC 3C Phone System

NEC 3C Phone (up to 30,000 stations)

nec 3c phone voip pbx

NEC 3C Phone voip pbx

The NEC 3c Sphericall IP PBX is built upon unique distributed software architecture. At the core of the system, NEC 3c is an enterprise softswitch that provides call control and advanced communications services independently of the underlying communications devices and media gateways that it controls. An open system JITC certified solution, 3c runs on industry-standard servers and supports a wide range of communications devices giving you fexibility and choice.

NEC 3c is deployed across multiple locations and scales to 30,000 ports per system to form a single VoIP PBX across your entire enterprise.

NEC 3C Phone

NEC UM8700 Unified Communications PBX

NEC UM8700

NEC UM8700 Unified communications

NEC UM8700 – executive summary

NEC and AVST have combined to provide a world-class unified communications solution for NEC PBX owners via the NEC UM8700.  The solution combines NEC’s best in class call handling and AVST’s best in class unified messaging  to offer new and existing UM8700 customer the best unified messaging solution.

NEC UM8700 -top reasons to own or upgrade

  • Provides unified messaging, mobility, and best in class unified messaging at minimum cost
  • Links your NEC and AVST system using SIP and minimizes cost, equipment, and downtime
  • Works in a virtualized environment
  • Increases efficiency through user and business productivity-enhancing tools

NEC UM8700 – overview

UM8700 delivers best-in-class applications that can enhance a user’s efficiency and productivity as well as a business’s overall effectiveness in the marketplace. These productivity-enhancing tools provide users with the ability to access and manage all of their messages, whether they’re in the office or on the road. In addition, users are able to direct incoming calls to the device of their choice so that they never miss an important call.

NEC UM8700 – features

  • Get instant access to e-mail, voicemail and fax messages in one inbox
  • Retrieve messages from any location, using a phone, computer or mobile device
  • Prioritize voice messages more easily
  • See all messages at a glance

NEC UM8700 – speech enabled interface

  • Access messages (“Get new messages,” “Get new e-mail”)
  • Navigate message queues (“Next message,” “Previous message”)
  • Process messages (“Delete message,” “Forward message,” “Reply to message”)
  • Place calls to other system users (“Ring John Smith”)
  • Place calls directly to phone numbers (“Dial 3334444”)

NEC UM8700 – Personal Assistant

– enhances a user’s efficiency and productivity as well as increases a business’s overall customer satisfaction.


NEC UM8700

NEC Phone manual, pdf, support, and service

NEC Phone

nec phone ip digital and voip

NEC Phone

Desktop IP and Digital Terminals offer features and benefits that brilliantly capture the essence of form and function while providing you with the means to seamlessly communicate with your colleagues and customers. NEC understands the important role that communications play in building and maintaining business relationships and delivers to you desktop terminals that can meet the needs of anyone in your organization. NEC’s phones exemplify and support NEC’s belief that an employee’s role should de?ne the technology used to communicate. By tailoring communications to the role, information is turned into knowledge, which enables employees to make informed decisions faster. As a result, your business becomes more ef?cient, responsive and productive.

NEC Phone

NEC voicemail UM8500

NEC voicemail UM8500

nec um8500 voicemail phone system unified messaging

NEC voicemail UM8500

Simple, seamless messaging

If you run a medium or large enterprise, the UM8500 is a feature-rich messaging platform that meets all of your communications needs. With the UM8500, you and your employees benefit from unified messaging and many other productivity tools.

The UM8500 messaging platform at a glance

The UM8500 is great value and helps control your operational costs. It offers powerful productivity features such as VideoMail, Find Me/Follow Me and Desktop Call Control.

When you use it in a Microsoft environment, the UM8500 has an internal dedicated Microsoft Exchange server. This gives you superior performance and reliability, whatever your organization’s size. It also forwards all voice, video, fax and e-mail messages to Microsoft Outlook®.

NEC voicemail UM8500



NEC Electra Elite IPK Phone System

I am having problems my NEC Elite IPK solution

The Electra Elite® IPK II is a versatile manufactured discontinued communication platform, supporting both traditional voice and Voice over Internet Protocol (VoIP) on a single processor. It offers the deployment of traditional circuit switched technology, VoIP, or any combination, all from one system. End users have the freedom to adopt VoIP when and where it’s needed, so today’s technology investment is protected tomorrow. The Electra Elite IPK II expands to supports larger and growing businesses. Just one IPK II platform meets numerous line sizes and protects the customer’s original investment. The Elite IPK II CPU is configured for 64 ports; but, growth up to 456 ports is simple with the addition of a single Port Key Upgrade (PKU) chip. The Elite IPK II delivers high-powered features to small businesses, growing businesses and medium sized businesses. Smaller companies get big company features with the Elite IPK II, and growing business simply grow their existing investment. Regardless of whether a business has 8 or 200 employees the IPK II consistently delivers a great system for the small and midsize business (SMB) marketplace.

PC Pro and Web Pro allow for online HTML-based programming access either onsite (PC Pro) or over the Internet (Web Pro). Using Web browser software and easy-to-follow wizards, programming time is reduced, error-free and simplified. The intuitive programming interface has a familiar Windows® look allowing users to quickly learn how to administer their site.

By building features into the system, cost-effective, scalable and seamless integration is achieved.

InMail – A digitally linked in-switch voice mail system that resides in the system’s CPU. The 4-port InMail system provides sophisticated features including Return Call with Caller ID and Answering Machine Emulation for call screening and conversation recording. The IPK II also supports larger port capacity voice mail systems and unified messaging requirements with field proven flash disk application processor solutions.

InACD (Automatic Call Distribution) – Permits even distribution of calls among employees and provides initial and repetitive announcements that encourage callers to remain online. Preventing callers from hanging-up reduces lost calls and maximizes employee staffing. If they choose, callers also have the option to leave a message and receive a callback from an agent. A PC-based Supervisor With Reports feature can be used for agent scheduling, business analysis and improved scheduling efficiency.

NEC Elite IPK resources


NEC UCB (Unified Communications for Business)


nec ucb phone system

NEC’s UC for Business (UCB) is a perfect unified communications (UC) solution for small to medium-sized businesses. This single server solution is designed to optimize your communications through the convergence of communication channels and business processes. It enables your employees to collaborate more effectively across the enterprise and helps to improve their overall productivity.

  • Single server environment enables simplified administration.
  • Rich Presence provides valuable information on people’s whereabouts and availability.
  • Desktop telephony and Microsoft® Office Outlook® integration simplifies call handling and enables users to manage all their communications from their desktop.
  • Sophisticated contact center and operator functionality addresses the unique requirements of these important customer touch points.
  • Third-party integration allows organizations to connect UCB with other business applications easily and cost-effectively.

UCB is supported on all of NEC’s UNIVERGE® SV8000 Series Communications Servers. InUCB for the SV8100 and SV8300 gives you the option of running UCB on an internal server blade that comes already licensed and pre-configured for ease of installation and implementation.

NEC UCB references


NEC UM8700 support and service

In today’s challenging environment, organizations need to get more work done with less resources and time.

With NEC’s UNIVERGE UM8700, a powerful unified communications solution built on Applied Voice and Speech Technologies, Inc.’s (AVST) award winning CallXpress®, businesses and individual users can communicate more efficiently, respond more quickly and cut down on wasted time.

UM8700 turns a business’s telephone system into a productivity tool. It delivers a powerful suite of unified communications applications including advanced call processing, voicemail, unified messaging, personal assistant, fax, speech, and notification. These tools have been proven to enhance productivity of both individual users and businesses.

  • Provides powerful unified communications applications
  • Increases efficiency through user and business productivity-enhancing tools
  • Supports mobile and remote workers
  • Integrates seamlessly with current systems and saves money
  • Delivers continuous high availability and disaster recovery maximizing uptime
  • Works on either a distributed, centralized or mixed environment infrastructure
  • Works in a virtualized environment
  • Offers deployment flexibility
  • Scales to fit a growing business’s needs